Complimentary Delivery in Singapore
We offer complimentary delivery within Singapore for all orders above SGD 200.
Orders below SGD 200 incur a SGD 10 delivery fee per trip.
Delivery is available to all addresses within Singapore, including Sentosa (excluding other offshore islands).
Delivery Scheduling
For online orders, our team will contact you within 24 hours on working days to arrange your delivery.
Delivery hours are as follows:
- Monday to Friday: 9:00 am – 6:00 pm
- Saturday: 9:00 am – 2:00 pm
- No deliveries on Sundays and public holidays
We take care to schedule deliveries thoughtfully, ensuring a smooth and reliable experience from checkout to arrival.
Delivery FAQs
No problem at all. Please contact us at support@lumisleep.sg and our team will be happy to assist you.
- In-stock items can typically be delivered within 3 working days
- Bed bases and adjustable bases have an estimated lead time of 8–10 weeks from the order date
- Pre-order items will be delivered based on the item’s earliest restocking schedule
Our team will keep you informed and coordinate delivery once your order is ready.
Delivery is complimentary for all LUMI orders above SGD 200, provided the location is lift-accessible.
For non-lift accessible locations, a carry-up fee of SGD 10 per level, per bulky item applies.
Yes. You’ll be asked to indicate your preferred or estimated delivery date and time during checkout or delivery coordination. We’ll do our best to accommodate your selection.
Yes, we offer mattress and bed frame disposal services at an additional fee, depending on size and site accessibility.
Mattress disposal fees:
- Single / Super Single: from SGD 30
- Queen: from SGD 50
- King: from SGD 80
Bed frame dismantling and disposal:
- SGD 100 across all sizes
Additional charges apply for locations without lift access.
Yes. We offer relocation services for mattresses and adjustable bases at an additional fee.
Relocation starting rates:
- Single / Super Single: from SGD 130
- Queen: from SGD 150
- King / Split King: from SGD 180
Final pricing may vary based on accessibility and scope. Please contact us for a tailored quote.
Additional fees apply for non-lift accessible locations.